Frequently Asked Questions

Get answers to all your questions about becoming an Independent Operator with Utz Quality Foods, Inc.

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How do I obtain handheld equipment?

Utz has partnered with a third-party to provide handheld equipment.

Handheld Equipment Information
July 16, 2025

Are there set warehouse hours?

The warehouse hours will be managed by Utz.

Warehouse Information
July 16, 2025

Must I return to the warehouse every day?

Independent Operators have the flexibility to come to the warehouse when they need to purchase product.

Warehouse Information
July 16, 2025

Can I hire someone to assist me on the route?

Independent Operators retain control over hiriing, supervising, and paying helpers.

Vehicle Information
July 16, 2025

Is there a required schedule for servicing the accounts?

The Independent Operator sets their own schedule based on the demands of the accounts in order to satisfy the expectations of the account.

Vehicle Information
July 16, 2025

What if I list Utz as an additional insured on my Certificate of Insurance (COI)?

While you are not required to do so, Utz offers a stipend.

Vehicle Information
July 16, 2025

What if I'm in an accident?

The Independent Operator will be responsible for all costs associated with the accident and damages incurred during an accident.

Vehicle Information
July 16, 2025

Do I need vehicle insurance?

Yes.

Vehicle Information
July 16, 2025

Am I required to have decals on my vehicle?

While you are not required to have Utz decals on your vehicle, Utz offers a stipend for decals.

Vehicle Information
July 16, 2025

What about Stale Protection after the initial 30 days?

Independent Operators will be responsible for all stale and damaged products.

Product Information
July 16, 2025

Is there Stale Protection during the time of the translation?

Yes, there is Stale Protection.

Product Information
July 16, 2025

Do I receive any compensation for direct ship products?

Yes, we offer compensation for products that are being Direct Shipped.

Product Information
July 16, 2025

Do you offer a stipend for returning cardboard?

Yes, there is a stipend for all cardboard returned to Utz

Product Information
July 16, 2025

Do I have to pay for POS, racking, hutches, towers, etc?

Currently, Utz provides these items at no cost to the Independent Operator.

Product Information
July 16, 2025

Can I carry multiple brands on my truck?

Independent Operators will have the right to carry and sell multiple brands.

Product Information
July 16, 2025

How will I purchase products?

Products will be available for purchase out of the warehouse nearest to the Independent Operators Primary Area of Responsibility.

Product Information
July 16, 2025

Is there a place that I can review my sales information and reporting?

You will have access to an IO Portal for information and reporting needs.

Settlement Information
July 16, 2025

Must I sell everything on my truck by the end of the week?

No, you have the option of a rollover inventory at the end of each week.

Settlement Information
July 16, 2025

How do I settle my balance with Utz weekly?

During the closing process, you will be asked to complete paperwork to enroll in 2-Way ACH, which will allow automatic deposits and withdraws to your designated bank account.

Settlement Information
July 16, 2025

Is there IO to IO financing available, if I wish to sell my route?

Yes, through a third-party bank.

Financing Information
July 16, 2025

Is there financing available?

Financing is offered through a third-party bank. We ask for a desposit of 15-25% down at time of closing.

Financing Information
July 16, 2025

Can I purchase more than one route?

It is possible, and we see it often, for IO's to purchase multiple routes.

Route Information
July 16, 2025

What is my profit margin?

You will earn 20% on all Utz branded items and 15% on all Private Label products.

Route Information
July 16, 2025

How do you determine the value of my route?

Routes are determined using a 52-week average of sales history on the route.

Route Information
July 16, 2025

What is the cost of a route?

Routes are sold at Fair Market Value (FMV).

Route Information
July 16, 2025

How does it work?

As an Independent Operator ("IO"), You will own the rights to distribute Utz products in your Primary Area of Responsibility.

General Information
July 16, 2025

How do I form my business?

To keep your personal life (finances, expenses, etc.) and your business separate, some IO's choose to form a Business under an LLC or INC.

If you need assistance, we partner with several third-party vendors who can assist you with business formation, insurance, and truck options.

General Information
July 16, 2025
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